What happens after launch
Working with us · 2 min read
Launch day is when real use begins, and real use always finds things testing did not. Our work after launch falls into three parts.
- Support. Someone to contact when something breaks or behaves oddly, and a fix that follows.
- Maintenance. Keeping the product secure and compatible as phones, browsers and the services it depends on change.
- Updates. Improving features based on how people actually use the product.
How to get the most from it
Tell us what you see: which screens people leave, what customers ask your team about, what staff work around. Those notes turn into the next round of improvements.